Definitions“Data” means all data, in any form or medium that you use the Campaignware Platform to collect, including responses to campaigns or activations, survey responses and personal information.
“Legitimate Interest” means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.
A cookie is a small file containing a string of characters that is sent to your computer or mobile device when you visit the Campaignware Platform. When you visit the Platform again, the cookie allows it to recognise your browser. Cookies may store unique identifiers, user preferences and other information which allows the Campaignware Platform to log you in faster, improve your navigation through the Platform and allow us to ensure that the rules of an activation are complied with, for example, where applicable, Fans can only vote once in a competition. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Platform features or services may not function properly without cookies turned on.
3.4 Web beacons Web beacons (also known as page tags or clear gifs) are used to unobtrusively allow us to track the content that you have accessed. For example, we may use web beacons to determine whether you have opened an email from us or clicked on any links in the email or to determine how Fans interact with the websites of Campaign Creators.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Use of campaign and activation Data As part of a campaign or activation, we collect Data on behalf of the Campaign Creator, so Campaignware is only processing that Data on behalf of the Campaign Creator. This Data is controlled and managed by the Campaign Creator.
Please keep us informed if your personal data changes during your relationship with us.
If you use the Campaignware Service and are based in the UK or Europe, then:
our representative is Metis Law Limited, a regulated firm of English Solicitors, who can be contacted at 2nd Floor, 84 Albion Street, Leeds, West Yorkshire, LS1 6AD, United Kingdom;You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) if you are unhappy with how we have used your data. The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. It is important that the personal data we hold about you is accurate and current.
14.2 Types of data we collect about you
In addition, we may collect, use, store and transfer different kinds of personal data about youwhich we have grouped together as follows:
14.3 Third parties & Sub-processors
The nature of the Campaignware Service means that if you are a ‘fan’ your personal data may be collected by us on behalf of a named third party. That named party will normally be the owner of a particular campaign that you agree to participate in. You acknowledge and agree that we can share such information with that third party campaign creator, who may utilise your personal data for marketing purposes.
In addition, in order to provide the Campaignware Service, we might store or send personal data about you to various third parties as set out below.
Third Party Data Residency/Corporate Location
AutopilotUnited StatesAWSSydney, AustraliaCalendlyUnited StatesChargebeeUnspecified FreshdeskUnspecifiedGoogleAdsUnspecifiedGoogle DriveUnited KingdomHotjarUnspecifiedHubspotUnspecifiedLinkedInUnited StatesMailshakeUnspecifiedSkypeUnited StatesStonlyUnspecifiedXeroUnited States
14.4 How we use your personal data
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We may send you marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving marketing. You can ask us to stop sending you marketing messages by contacting us at any time.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Data Elements Lawful basis for processing
Managing returns & refundsTransaction Information, Information and content provided by user, Credit Card details, Email Address, Name, Billing address, Banking informationContractual ObligationsAccounts payableTransaction Information, Information and content provided by user, Credit Card details, Email Address, Name, Billing address, Banking informationContractual ObligationsAccounts receivableTransaction Information, Information and content provided by user, Credit Card details, Email Address, Name, Billing address, Banking informationLegitimate InterestsPromotion of products and servicesInformation and content provided by user, Email Address, Name, Client identifiers, IP Address, Telephone Number, Device identifiers, GPS Location, Device foreground operations, Information others provide about users, Device Information, Occupation, Skills, Bluetooth & Wi-Fi signals, Endorsements, Tracking activities around messaging, Education, Device background operations, Social media usage, Calendar, Social media network/connections, Mouse movements, Work Experience, Activities off website, Cookie identifiers, Address Book, PhotosLegitimate InterestsOnboard new customerInformation and content provided by user, Email Address, Name, Telephone NumberContractual ObligationsCustomer communicationsInformation and content provided by user, Email Address, Name, Telephone Number, Information others provide about users, Occupation, employerContractual ObligationsPayrollTransaction Information, Email Address, Name, Billing address, Banking informationContractual ObligationsLearnings & developmentsEmail Address, Name, Client identifiers, IP Address, Device identifiers, GPS Location, Device Information, Mouse movements, Cookie identifiersLegitimate InterestsTalent attractionInformation and content provided by user, Email Address, Name, Client identifiers, IP Address, Device identifiers, GPS Location, Device foreground operations, Information others provide about users, Device Information, Occupation, Skills, Bluetooth & Wi- Fi signals, Endorsements, Tracking activities around messaging, Education, Device background operations, Social media usage, Calendar, Social media network/ connections, Mouse movements, Work Experience, Activities off website, Cookie identifiers, Address Book, PhotosLegitimate InterestsCustomer Relationship Management (CRM)Email Address, Name, Telephone Number, Information others provide about users, OccupationLegitimate InterestsSupplier relationship managementEmail Address, Name, Telephone Number, Information others provide about users, OccupationLegitimate InterestsApplication DevelopmentEmail Address, Name, Client identifiers, passwordLegitimate InterestsCustomer supportInformation and content provided by user, Email Address, Name, Information others provide about users, passwordContractual ObligationsInternal communicationInformation and content provided by user, Email Address, Name, Client identifiers, Device identifiers, Information others provide about users, Device Information, password, Browser, Preferences & opinionsLegitimate Interests
14.5 Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.